Don’t Confuse Activity With Strategy

Greetings from San Diego! Yesterday was the last day of our 2016 OPEN MINDS California Management Best Practices Institute. I gained many new perspectives over the past three days – a few of which I shared yesterday, Riding Trends, Like Riding A Horse.

What should health and human service executives make of all the “factoids” in the changing environment? When the world around you seems chaotic, it is tempting (and human nature) to jump up and start to do something. But I would argue that the right approach is to plan first and then act. It's just too easy to . . .