Greetings from Gettysburg and The 2016 OPEN MINDS Executive Leadership Retreat! We’ve spent an exciting three days discussing the leadership issues in health and human services that will make the difference between success and failure — of health plans, health systems, and consumer services.

There are many definitions of leadership, but I think, from an operational perspective, the role of the leader centers around the issue of strategy. The leader’s role is to assure that the organization and its team are “positioned and prepared” with the resources needed to fulfill its mission and objectives — the development of strategy, the . . .

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