Health and human service organizations are spending a tremendous amount building the infrastructure to gather more and better consumer health data – and to do it faster. From electronic health records (EHR) to health information exchange (HIE) capability to patient registries and referral tracking tools, the investment numbers are up (see Health Care Provider Organizations To Double IT Services Spending By 2020, 30% Of Large Non-Profit Senior Living Facilities Have EHR With HIE Capabilities, and 96% Of Acute Care Hospitals Have Adopted Certified Electronic Health Records). The reasons for the investment are clear and we've written about that before . . .

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