Catching The Wave

Until The 2018 OPEN MINDS Performance Management Institute, I didn’t realize that managers in health and human services need to take surfing lessons. In the keynote address, A Commercial Health Plan’s Perspective”: Magellan’s Philosophy & Approach To Value Based Payment Arrangements, Gus Giraldo, the President of Commercial Markets at Magellan Healthcare and avid surfer, provided the executive audience with a short course on oceanography and surfing. He talked about how waves start hundreds of miles from shore and, over time, create the swells that surfers ride on the beach. In addition to physical fitness and a good . . .