A couple of weeks ago, we released the results of the 2019 Performance Management Executive Survey which found that 69% of organizations are participating in alternative payment arrangements and 58% of these organizations are recognizing revenue from these arrangements (see VBR @ Scale—Changes Required and Where Are We On The Road To Value?: The 2019 OPEN MINDS Performance Management Executive Survey). What this means is that executive teams of specialty provider organizations are going to have to make changes across their organization to make these new models work.

One of the most important changes organizations have to make is adjusting . . .

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