Telehealth Isn’t All That’s Gone Virtual In COVID-19—Has Your Social Media Strategy Kept Up?

COVID has shifted service delivery to virtual, as we all know. Last year, 80% percent of behavioral health visits were virtual and early on in the pandemic, Medicare telehealth claims rose from 13,000 to 1.4 million claims per week (see The Telehealth 3.0 Era). A national survey of behavioral health clinical professionals found that 99% of professionals were offering telehealth during the pandemic (compared to 27% pre-pandemic). And 96% plan to offer telehealth into the future, with nearly 75% saying it will comprise 40% or more of their business (see Telehealth Use Among Behavioral Health Providers . . .