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Crisis Management & Technology

Technology can play a key role in crisis management for behavioral health by improving communication, coordination, and access to care

Executive Briefing | Nov 18, 2024
Recently, the Centers for Medicare & Medicaid Services (CMS) approved New Hampshire’s Medicaid state plan amendment for community-based mobile crisis intervention teams to provide services for people experiencing a mental health or substance use disorder crisis (see CMS Approves New Hampshire’s Request to Provide Essential Behavioral Health Services Through Mobile Crisis Intervention Teams). The agency also approved…
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This presentation took place at The 2025 OPEN MINDS Performance Management Institute. Attendees heard from Stuart Buttlaire, Ph.D., MBA, Former Regional Director Of Behavioral Health & Addiction Medicine, Kaiser Permanente, Briana Duffy, MBA, LSW, Market President, Carelon Behavioral Health, James Henderson, Chief Innovations Officer, Independent Living Systems, and Kenya Onley, Chief Strategist & Senior Director, Provider Network…
Carelon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. We offer access to a broad network of behavioral health providers and facilities, encompassing all levels of specialty mental health and addiction services so members can receive the right care at the right intensity and at the right time.