Managing an organization is a challenge these days. The only certainty is uncertainty—a shared perspective among CEOs (see Leadership—The Key For Moving From Crisis To Recovery).
As we lead our organizations to what comes next—with the market landscape still evolving— experience is less valuable and data is more essential than ever in making the right…

Harnessing data to navigate a changing market is a journey. Despite the challenges, it is encouraging to see that the use of data for decisionmaking and improving outcomes is gaining more traction across health care. The use of predictive analytics by provider organizations and payers increased from 47% in 2018 to 60% in 2019. And…

How do you enable an executive team of a newly-merged organization to have the data they need to make decisions? A large provider organization with multiple service lines and programs had—through a process of affiliations and acquisitions—expanded to multiple geographic areas. They had a number of geographically dispersed smaller business units, each with specialized services, focused on serving…

Patrick Maynard, president and chief executive officer of I Am Boundless (Boundless), had gleaned—from conversations with industry leaders—that specialty provider organizations that are able to use data to understand the true cost of delivering services are better positioned for success in the future. His board supported his proposal to invest some of their operating margin…

The importance of performance data in decisionmaking continues to grow for health and human service executives. Strategy development, identifying market opportunities, integrated care models, mergers, integration implementation, and improving service value are all more and more dependent on having data for decisionmaking.
Data-based decisionmaking is not about having more data, it’s really thinking about…