OPEN MINDS Management Newsletter

Learn about new business models and the latest management best practices in our monthly, how-to guides on trending issues. Knowing the market—and knowing how to manage your way to success in that market—are two different issues. For thirty years, we have shared our field-tested models developed by our senior advisors and case studies that illustrate the challenges and tips for success.

December 2019 Issue
Looking Ahead To 2020 – The Trends That Matter For Strategy:
The OPEN MINDS Management Newsletter, December 2019
Looking Ahead To 2020 – The Trends That Matter For Strategy

What a difference a decade makes… Go back to January 2010 and the top news stories are about challenges to the parity law, managed care, staffing issues, health care costs, and health care reform (see Top News Headlines From 2010 and A 20-Year Flashback In Behavioral Health & Social Services: Is The Past A Predictor…

Read More
CalAIM Behavioral Health Payment Reform Comments

CBHA is a statewide association of mental health and substance use disorder non-profit community agencies, and our providers serve thousands of children, youth, families, adults and older adults throughout the state. We believe that Californians deserve a comprehensive, community-based behavioral health system that is adequately funded. We support the integration of behavioral health, physical health,…

Read More
What Megatrends Show You: How To Ride The Horse In The Direction It’s Going

When asked about his goal scoring prowess, hockey great Wayne Gretsky declared, “I skate to where the puck is going to be, not where it’s been.” That’s how the story goes but maybe his father said it, or maybe one of his coaches said something close to that. The person who said it is not…

Read More
A Deep Dive Into The Trends That Matter

With the 2020 upon us, we looked into the rearview mirror – reviewing 22,000-plus OPEN MINDS News Wire stories to look for the trends with legs for the decade ahead. (For more on finding the trends that matter, check out the article by my colleague, Corinne Kuypers-Denlinger, What Megatrends Show You: How To Ride The…

Read More
Trends Vs. Fads: Bottom Up Or Top Down?

I say trends are bottom up because they have their roots in circumstances that demand action. They evolve over time as communities and organizations face similar challenges and respond in similar ways. In comparison, fads are top down. Someone or some organization decides to introduce a product or service or organizational model to the marketplace.…

Read More
Health & Human Services In 2020 & Beyond – Predictions From The Thought Leaders

The ability for leaders to see what lies ahead and incorporate that “vision” into their market planning processes is one that distinguishes the herd. How do you strategically position your organization for an evolving market? The answer is complex and complicated (see Moving Leadership From Complicated To Complex). To address it, I reached out to…

Read More
Making A Compelling Case For Customer Experience In Your Organization

At the 2019 OPEN MINDS Technology & Informatics Institute in Philadelphia, Rick Crump, Founder & CEO of KineticXperience, gave a dynamic presentation about how to apply successful strategies to improve customer experience and employee satisfaction in your health care practice or company. This next article in the series captures the next step in the journey…

Read More