What a difference a decade or so makes. As we were preparing this issue of the management newsletter, I took a trip through our archives. In 1998, HRSA set up its telehealth office (see HRSA Establishes New Telehealth Office). The first innovation in the space we reported on was a system developed by Kodak to…
[caption id="attachment_851938" align="alignleft" width="150"] Debbie Cagle, Chief Marketing Officer, Centerstone[/caption]
Here’s a challenge for executive teams: Today’s health care consumers expect provider organizations to provide not only good services, but convenience and accessibility as part of their standard operating procedures. The solution for most organizations is to be found through technology, which is at…
Technology in health and human services can be overwhelming. There are almost 3,000 tech solutions and 50,000 apps on the market. The potentials of virtual care are many. Provider organizations that are short of staff can augment their existing workforce with new tools; consumers in remote locations can gain access to previously unavailable care, and…
The virtual care options for health and human service organizations can seem endless and extremely confusing. The potential success offered from a growing body of treatment technologies confounds most executives who need to take a great tech-enabled idea, and grow it to a viable and producing addition to their business model. One approach for reliably…
[caption id="attachment_878049" align="alignright" width="150"] Lee Anne Langhurst, Vice President, Account Management, Talkspace[/caption]
A successful virtual care strategy demands that organizational leadership prioritize and plan their investments for virtual tech-enabled service lines. Teams that understand how virtual care can be integrated into the organization’s service line (see From Telehealth To Virtual Care) and have assembled…
Across the country, there are thousands of community care clinics that offer high-quality primary and mental health care to vulnerable populations that have a desperate need for their services. Yet, many also experience high appointment cancellation rates and difficulty retaining some of their most high-needs patients. There is a plethora of potential causes: issues with…
