In the health and human service space, most community-based organizations need a diversification strategy. Why? Because for most of them, over half of their revenue comes from one payer source. That is a risky proposition in a changing market. With the almost daily changes in the market landscape—with new treatment technology, new competitor organizations, new…

Finding the right growth strategy is inextricably linked to an organization’s financial sustainability and requires nimble (an on-going) service line portfolio management by the executive team; otherwise, any given service line portfolio will likely decline in revenue and margins over time. The likely revenue decline and loss in profitability is due to changing consumer and…

When looking for service line innovation opportunities, it is helpful for the executives of specialty provider organizations to know what other organizations are doing. In 2023, OPEN MINDS conducted its innovation adoption survey (see Innovation Adoption Among Specialty & Primary Care Provider Organizations: The Results Of The 2023 OPEN MINDS Innovation Adoption Survey) to identify new program innovations at both…

The adoption of whole person care approaches and the need for integrated care strategies continue to rise. According to recent data, primary care physicians prescribe 45% of all antipsychotic medications and 79% of all antidepressant medications. Medicaid behavioral health benefits are moving away from “carve out” models towards integrated care. Each year, more and more…

Organizations in health and human services are evolving at a rate of change rarely seen before, if ever. Payers, the government, and private market forces are imposing continued change on organizations. Regardless of the driver of change—and many times individual organizations are facing multiple pressures simultaneously—one common denominator behavioral health and intellectual and developmental disability…