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OPEN MINDS Management Newsletter

Learn about new business models and the latest management best practices in our monthly, how-to guides on trending issues. Knowing the market—and knowing how to manage your way to success in that market—are two different issues. For thirty years, we have shared our field-tested models developed by our senior advisors and case studies that illustrate the challenges and tips for success.

April 2024 Issue
The Revenue Cycle Management Imperative:
The OPEN MINDS Management Newsletter, April 2024
Getting Paid For What You Do

For health care organizations, getting paid for what they did used to be a complicated process, but not necessarily complex. But that has changed in recent years. The issues are now complex.

To borrow from the theories of complexity leadership, complicated systems may have many parts, but when the parts interact, they do not change each other.…

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Best Practices For Assessing The Effectiveness Of Your Revenue Cycle Operations

In today’s specialty provider market, most organizations are struggling with how to decrease expenses and increase the financial resources available for program development and service delivery. Improving the collection rate for rendered services is a frequently overlooked method to achieve this. Revenue cycle management (RCM), as it’s referred to, is becoming even more critical as…

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Seven More Tips For Improving Health Plan Collection Rates

If a health care practice collects just 80% of all medical claims, that means 20% is left on the table. With target net revenue collection rates of over 95% or higher (see Best Practices For Assessing The Effectiveness Of Your Revenue Cycle Operations and Finances And Your Practice), even with best practice revenue cycle management…

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Navigating The Prior Authorizations Process: How To Maximize Revenue Opportunities

Obtaining prior authorizations for care can be confusing, time-consuming, and frustrating, especially if you work with numerous insurance companies. Each payer can have its own policies governing prior authorizations, concurrent reviews, retrospective reviews, and appeals. Failure to obtain timely prior authorization and continued stay review can result in delayed or denied claims. Specialty provider organizations…

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Value-Based Care Might Serve As Trigger For Expanded Care Integration

Value-based care (VBC) is a promising funding framework that places quality at the center of health care contracting. It relies on the hope that medical-behavioral health integration will be more effective and less costly than routine care. One potential concern is that VBC has no behavioral health funding criteria, so the adequacy of resources can…

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