2026 Eligibility Must-Knows For Human Services

January 21, 2026

Free Executive Web Briefing Courtesy Of Netsmart

January 21, 2026 at 1:00 PM ET

A new year is upon us, and with it comes critical impacts to the revenue cycle—specifically eligibility. Human services organizations face shifting eligibility requirements, increasing payer scrutiny and mounting pressure to protect revenue. But this truth remains: The bottom line starts at the beginning of the revenue cycle, and eligibility is one of the first—and most critical—steps.

Join this webinar to uncover the eligibility must-knows every human services organization needs to strengthen the front end of their revenue cycle. We’ll explore the legislative landscape and changes that human services teams should be prepared for. Additionally, we’ll share practical strategies and workflow best practices that can move you closer to the ultimate goals of reducing denials, improving first-pass pay rate and safeguarding financial stability.

Join presenter Kelly Simonet, Vice President of Revenue Cycle Operations at Netsmart, and walk away with actionable insights to help your organization be ready, proactive and financially resilient in 2026.

Featured Speakers

  • Kelly Simonet,

    Vice President of Revenue Cycle Operations, Netsmart

    Kelly Simonet leads the Netsmart Revenue Cycle Operations team, which delivers a wide range of revenue cycle services to human services organizations. Her comprehensive healthcare and process improvement expertise allows her to advise human services teams on an array of items, while also providing direction and strategy to internal revenue cycle teams to help achieve the financial goals of Netsmart clients. Kelly has a strong background in healthcare revenue cycle and 20 years of experience leading teams across several healthcare back-office functions. She holds a Bachelor of Science in Business Administration and Accounting from the University of Kansas.
Event Sponsored By:
About Netsmart Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric® platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with our clients and Marketplace vendors, we develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 147 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities we collectively serve. To learn more, visit ntst.com and connect with us on LinkedIn, Facebook or X.

Registration for this executive web briefing has been provided at no charge courtesy of Netsmart.

An OPEN MINDS Circle account is required, which you consent to OPEN MINDS creating on your behalf if one does not exist.

Unable to attend? Still register! At the conclusion of the event, all registrants will receive a recorded copy of the executive web briefing and presentation slides.

2026 Eligibility Must-Knows for Human Services

1/21/20261:00pm EST1 hour