Amazon.com Inc. launched Amazon Pharmacy, a prescription pharmacy service that allows customers to complete an entire pharmacy transaction through the Amazon app. Using a secure pharmacy profile, customers can add their insurance information, manage prescriptions, and choose payment options before checking out. Amazon Prime members purchasing prescriptions through Amazon Pharmacy receive unlimited, free two-day delivery and up to 80% savings when paying without insurance.
Amazon Pharmacy will provide online self-service options combined with telephone access to customer care. Pharmacists will be available at all times to answer medication questions. Medications require a prescription from a licensed health care professional. Customers can ask their prescribers to send new or existing prescriptions directly to Amazon Pharmacy for fulfilment. Amazon Pharmacy will not deliver Schedule II controlled medications, which includes most opioids, as well as stimulants to treat attention deficit/hyperactivity disorder.
PillPack by Amazon Pharmacy is now part of Amazon Pharmacy. It remains a distinct service for customers managing multiple daily medications for chronic conditions. Customers who take multiple daily medications and prefer pre-sorted dose packaging should continue to choose PillPack. Amazon acquired PillPack in 2018.
The Amazon Prime membership offers a new prescription savings benefit that saves members up to 80% off generic and 40% off brand name medications when paying without insurance. Prime members will have access to their prescription savings at checkout on Amazon Pharmacy. Prime members can also access savings on medications at more than 50,000 participating pharmacies nationwide. The savings benefit is administered by Inside Rx, a subsidiary of Evernorth. Together the Amazon Prime prescription savings benefit and Amazon Pharmacy allow customers to compare prices and purchase medications for home delivery, all in one place.
This was reported by Amazon on November 17, 2020.
Contact information: Customer Care, Amazon Pharmacy, 410 Terry Avenue North Seattle, Washington 98109-5210; 855-745-5725; Website: https://pharmacy.amazon.com/