Tuesday, November 13, 2012
"One man's tool is another man's weapon." In case you missed it, this is a quote from the villain Bane in the recent Batman flick, The Dark Knight Rises. And it came to mind as I've been reading the pros and cons of the new era of performance measurement in health and human services. The pros – performance measures paired with transparency to fuel consumer comparison shopping, the ability for payers and policymakers to compare providers and care management organizations, the ability for "high performing" organizations to get paid more. The cons – the imperfect . . .

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