I was inspired by the dynamic presentations and discussions during the 2020 OPEN MINDS Performance Management Institute earlier this month and continue to reflect on the case studies and examples of innovation and progress across the health and human services landscape. A few of my takeaways: The use of bundled payments is increasing, and claims payment seems to be a problem in every health plan transition–which makes the old rule of 60 days of cash on hand a bit outdated.

Another theme – health information exchange is still not happening – and this is a big concern for the future of . . .

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