By Sarah C. Threnhauser

If you are an executive of a provider organization serving consumers with intellectual and developmental disabilities (I/DD), there is a good chance you’ve heard the phrase, “Technology First.” But if you aren’t working in one of a handful of states that have adopted a technology-centric approach—including Alaska, Delaware, Indiana, Missouri, New York, Ohio, Pennsylvania, Tennessee, and Wisconsin—then you might not be familiar with the details. Generally speaking, “Technology First” initiatives are plans to expand access to technology for people with developmental disabilities—with the goal of promoting their ability to live as independently as possible in the community (see Ohio Technology…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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