Beat Them Or Join Them?

In my closing keynote at last week’s 2021 OPEN MINDS Strategy & Innovation Institute, (see Will What We’ve Done In The Past Get Us To Where We Need To Be? Strategic Decisions For The Next Normal), I noted that one of the nine drivers of transformation in the health and human service landscape is the continued strong pace of investments in the complex consumer market space. In fact, in the first quarter of 2021, global investment in mental health alone was a record $852 billion—investments that funded the creation of new organizations and the acquisition of existing . . .