Just over 2 years ago, the field did a big pivot—moving much of service delivery to telehealth almost overnight in response to the COVID pandemic (see Medicare Saw Telehealth Use Grow More Than 6,000% During COVID-19). But the hybrid health and human service delivery system is still evolving and in this next phase, the “technology” will not be limited to telehealth.

What will this new era look like? That was the focus of the keynote, The Evolving Digital First Health Care Landscape For The ‘Next Normal’, given by Joseph Kvedar, M.D., the Chair of the Board . . .

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