Beyond The Help Desk

The tech priorities of health and human service organizations are changing.;Twenty-eight percent of chief information officers (CIO) are looking for tech teams to create stronger supports for clinician end-users including enhanced workflow optimization, according to the recent survey, 12th Annual Health IT Industry Outlook Report.;In addition, 27% of those CIOs are looking for more flexible tech staffing models to support real-time project demands.;

And in the year ahead, 62% of these CIOs are focused on “getting the most out of existing IT purchases, like EHR or ERP systems.” In addition, 23% plan . . .