By Monica E. Oss Across the United States, at least 20% of police calls for service involve a mental health or substance use crisis (see Building Mental Health Into Emergency Responses). But in some communities, that number can be far higher. Frederick Harran, Director of Public Safety for Bensalem Township in Bucks County, Pennsylvania, estimates that at least 80% of the crime his police department deals with is drug-related. Now more than ever, police departments are looking for expertise outside their wheelhouse and seeking meaningful partnerships with behavioral health provider organizations to address the crises they have to grapple with on a daily basis. In…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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