Creating The Peer Support Workforce

Earlier this year, the North Carolina Department of Health and Human Services (DHHS) created a new service definition—care manager extender—that pays for the services of people with lived experience and family members in supporting the work of case managers. The new service system role has an estimated annual base salary of $47,000 and assumes they will perform between 20% and 40% of the case management activities for consumers (see Behavioral Health And Intellectual/Developmental Disability Tailored).

With this change, North Carolina joins 39 other states that allow Medicaid billing for any type of peer support services. Of . . .