Digital As The Access Solution

The pandemic has changed much in our lives. You can buy (almost) anything and get it delivered. Restaurant revenue is now 70% from delivery and take out compared to less than 10% before the pandemic (see Restaurants Drive New Revenue Streams With To-Go And Takeout Dining). More white-collar work is happening at home as opposed to the office. And the proportion of behavioral health care visits that are happening online has increased by a factor of 32 (see New HHS Study Shows 63-Fold Increase In Medicare Telehealth Utilization During The Pandemic).

Not surprising, health plans are rethinking . . .