By Athena Mandros

Our team at OPEN MINDS is always challenging executive teams of specialty provider organizations to 'prove their value.' It's key for getting preferred contracts with health plans, for succeeding with value-based reimbursement, and for remaining relevant. There are certainly hundreds of performance measures (Quality Measurement In Addiction Treatment: Advancing Adoption Of Best Practices, How Do You Measure Access?, and What Gets Measured Is What Gets Done: Keys To Selecting Measures For Performance Management). Whether clinical executives think these are good measures, they are the measures that, right now, payers, health plans, and rating agencies are using. But for executive teams…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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