So, we have just wrapped our series on improving sustainability by improving organizational efficiency and resilience (for links to the complete series, see below). In my closing at this year's 2021 OPEN MINDS Executive Leadership Retreat, The Leadership Formula For Post-Pandemic Success – A Roadmap For Leading Health & Human Service Organizational Transformation, I spoke to the need for executive teams to build the elements of efficiency and resilience as the foundation for long-term sustainability. The discussion of efficiency and resilience (see Efficient? Resilient? Neither? Both?) is most often posed as a dichotomy—that management teams should choose one or the…
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