For Employers, Choice Of Providers Is Second To Performance & Cost

I’ve been reading a new survey of employers about their health insurance offerings (see 2020 Health Care Delivery Survey) and I had one big takeaway—employers are opting for “value” over provider choice. And for any provider organization serving consumers with employer health insurance, there are big implications.

A quarter of employers report using data on provider quality and costs to steer members toward “higher value” providers; this figure may rise to 59% by 2023. (It is important to remember that the value equation is not just about quality and performance—half of the equation is cost.)

How are . . .