By Monica E. Oss, Chief Executive Officer There was a lot of discussion about the importance of 'health navigators' at our recent OPEN MINDS Strategy & Innovation Institute. But it's a bit of a loose concept—with overlap with roles like peer support specialists, health educators, and digital navigators. By definition, a health navigator (also known as a patient navigator or resource navigator) is a member of the health care team who helps individuals overcome barriers to quality care. They do this by addressing barriers including access to health care, insurance or lack thereof, poor health literacy, transportation, child care and more (see Who is a Health Navigator?). A…
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