Satisfaction Guaranteed

Greetings from Gettysburg and the first day of the 2026 OPEN MINDS Executive Leadership Retreat. This week, the discussion is focused on the leadership challenges facing health and human service organizations in a market defined by uncertainty – and the strategies needed to navigate what comes next. From strategic planning to workforce retention to technology adoption, there is one common thread: executive teams need leaders that can adapt quickly to shifting market forces.

But the leadership picture is changing. The national chief executive officer (CEO) turnover rate is now 11.1% – 9.6% in health care – according to Volatility Report 2026 . . .