By Monica E. Oss, Chief Executive Officer Last week, I was doing some research on new entrants into the health and human service space. To do the research, published in the article Will 987 Become 44,325?, I took a look at the websites of these new market entrants, and I was impressed. To take a look at what I saw, check these out: CVS— and Amazon— and Walmart— and Walgreens— and As I was doing this research, I was thinking of my experience two weeks ago helping one of my friends try to schedule a virtual specialist appointment for their son at a…
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