Even before the pandemic, employee retention was a challenge in health and human service organizations. Estimates for turnover in “publicly funded mental health settings” were at 30% to 60% annually, pre-pandemic (see A Prospective Examination Of Clinician & Supervisor Turnover Within The Context Of Implementation Of Evidence-Based Practices In A Publicly-Funded Mental Health System). And in a survey by DATIS, nearly 20% of specialty provider organization executives said high turnover was a key challenge (see Achieving Operational Excellence For The Future Of Work).

In a current snapshot, the Bureau of Labor Statistics reported the 2020 “quit rate . . .

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