By Monica E. Oss, Chief Executive Officer One of my big takeaways from discussions with health plan executives over the past month is realizing just how addressing social support needs can differentiate provider organization proposals for 'preferred' relationships. For moving beyond fee-for-service (FFS) arrangements, most of the executives spoke of three key criteria—the required metrics on cost and performance, the ability to scale, and a defined service package that included elements not covered under current FFS contracts. Those programmatic elements are typically either treatment technology of some type—or provide social supports that fall outside of traditional health service definitions. The reason for health plan interest in non-traditional…
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