Looking For A Tech Strategy? Try Consumer Engagement

This year at The 2017 OPEN MINDS Technology & Informatics Institute, there was lots of talk about the necessary tech investments that provider organizations need to make on their path to population health management—and understandably that included a lot of talk about the proper collection and use of data.

My advice for provider organizations—especially smaller, specialty organizations—is that adopting tech to improve consumer engagement is a very achievable strategy, but the goal can't just be to offer the tech to consumers and leave it at that. As Dr. Schuster noted, the best results come when staffing . . .