Making Consumer-Centricity A Reality For Medicaid Consumers With Complex Needs

Last month, my colleague Monica E. Oss, took a look at a proposed initiative by the Centers for Medicare and Medicaid Services (CMS) for direct value-based reimbursement of provider organizations, describing it as "another step in moving health care provider reimbursement from volume to value" (see VBR Jumping From Hospital-Centric ACOs To Community-Based Players). What caught my interest was the focus on consumer-centricity: "The proposed model touts a consumer-centric model, by giving consumers greater control in selecting their primary care practice through beneficiary engagement tools to empower beneficiaries, their families, and their caregivers to take . . .