Executive teams of health and human service organizations know they need a digital transformation—a “reimagining” of their relationship with their customers using technology. But 68% of those executives are concerned they don't have the budget to invest in what they need, and 48% are concerned they won't be able to get the technology return-on-investment (ROI) to justify those expenditures. (For more, see Digital Transformation? It’s About The Customer).

The question of tech budgeting was the focus of the session, “Technology Budgeting” – The Hardware, The Software, The People, at The 2022 OPEN MINDS CFO Summit . . .

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