By Sarah C. Threnhauser

Going forward, standardization of services around evidence-based, best practices will be an increasing essential attribute in competitive success. As my colleague Athena Mandros noted a couple of weeks ago, incorporating these practices into your operations is important because health plans are on the lookout for reliable outcomes, consumers want proven treatments, and both of those trends are intricately tied with the growing number of value-based contracts in the field (see Care Delivery In A Value-Based Era – Evidence-Based, Practice-Based, Standardized & Measurement-Based). [caption id="attachment_709388" align="alignright" width="150"] Sharon Hicks[/caption] And even if this scenario weren’t the case (which is it), adopting…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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