By Monica E. Oss We know the pandemic has forced “innovation” (read “telehealth”) in all of health care and especially in behavioral health. But as I have said, the reactive move to telehealth in itself is not innovation (see Innovation Does Not Stop With Telehealth). The 15- to 20-year lag between the development of a new and effective practice—and its common use at the community level—persists. As we look ahead and look beyond “video visits,” the question is how much and how will the consumer get services? What are the constraining factors? There is one big factor—the technology on both the consumer and organizational sides of…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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