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My colleague, OPEN MINDS Senior Associate Dr. Carol Clayton, opened the session, Analytics – The Data Points That CEOs Should Be Looking At & How To Get Them at the 2023 OPEN MINDS Technology & Analytics Institute, with the often-asked question “What keeps the C-Suite up at night?” Her answer was not surprising—workforce, managing hybrid services, margins and rates new services, new competition, and health plan requirements. 

The question facing executive teams is how to make decisions about the many strategies that could address those concerns. Merge? Diversify? Close a service? Restructure? Invest in technology? There are many . . .

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