By Monica E. Oss It should come as no surprise that more health care has gone virtual. The pandemic has continued to cultivate consumer expectations to have increased virtual accessibility when it comes to their health care. Case in point, early stats from the Centers for Disease Control and Prevention found that the first three months of 2020 saw 1.6 million telehealth encounters—up from 1 million in the same three months of 2019 (see Trends In The Use Of Telehealth During The Emergence Of The COVID-19 Pandemic — United States, January–March 2020). As of last summer, telehealth use continue to rise and is now…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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