More Virtual, Fewer Offices, More Home-Based Care?

Does more virtual services mean we’ll have more home-based care? It looks like that could be one of the outcomes of the pandemic. Certainly the use of tech-enabled services has gone up—and will continue after the end of the pandemic crisis. But as I talk to provider organization executives about their post-pandemic strategies, it looks like the increase in virtual services (both telehealth and digital remote monitoring tools) could be accompanied by more in-home services. This would allow specialty provider organizations to move to a new hybrid care model while dramatically reducing office space . . .