Greetings from sunny Newport Beach, California! Today was the last day of The 2022 OPEN MINDS Management Best Practices Institute—and it's been an information-packed three days with a focus on the administrative and clinical best practices of organizations who serve high-need consumers.

I wrapped up the institute with some thoughts on both the market drivers and the challenges for navigating to success in my closing keynote, Managing Through The Post-Pandemic Pivot Point. Over the past two years, the key market drivers have shifted—with the effects of post-pandemic expectations and new investments in the . . .

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