By Monica E. Oss Starting tomorrow, our OPEN MINDS team will host more than 400 health and human service executives in Clearwater Beach, Florida at the 2016 OPEN MINDS Performance Management Institute – with our focus this year on the “how to” of pay-for-performance, from pricing and contracting, to financial management, to staffing. But to make performance a reality in any organization, a “performance-driven culture” is a necessity – those behaviors from the c-suite to the front line that drive high levels of performance through team goal alignment and employee engagement. This takes performance-driven leaders at all levels – because no matter how great the organizational strategy, if the leadership isn’t committed to “performing” (and…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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