Performance Vs. Value

Greetings from sunny Clearwater and the first day of The 2023 OPEN MINDS Performance Management Institute. We have a sold-out crowd of health and human service executives from around the country—with multiple discussions of all things related to performance.

The day opened with Using Technologies & Analytics To Improve Behavioral Health Access & Outcomes: Lucet’s Approach To Integrated Care Management by Shana Hoffman, MBA, President and Chief Executive Officer for Lucet. Those remarks spurred some interesting discussion throughout the day of managing performance versus managing value. The distinction is clear—and important. Performance is defined as the . . .