For specialty and primary care provider organizations, the digital transformation is all about using technology to transform the experience of, and relationship with, their consumers (see Move Over Nerds). But there is no “right” technology to achieve that transformation. The goal of any new technology includes providing predictive analytics for performance management, improving the consumer experience, facilitating the relationship with payers, and reducing costs. The critical question is, where are specialty provider organizations on the path to digital transformation? We got in-depth answers from this year’s 2022 OPEN MINDS Health & Human Services Technology Survey.

Specialty provider organizations . . .

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