By Monica E. Oss Discussion about how social factors affect health care costs continues to amplify—and the numbers are pretty clear. Low-income consumers—who often have more negative social determinants of health—are higher utilizers of acute care services; account for the majority of both preventable hospitalizations and readmissions; have higher rates of smoking and obesity; and have shorter life spans (see Social Determinants, Health Care Outcomes, & Health Care Costs - A Look At The Numbers). As Arthur C. Evans Jr., Ph.D., then commissioner of Philadelphia’s Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), explained in his keynote address, Tending To The Social Determinants…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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