By Monica E. Oss For much of my career, the intellectual/developmental disability (I/DD) support services market was not affected by many of the environmental drivers affecting the rest of the field. But in the past five years, we've seen that change. That was very apparent in my conversations last week at The 2017 OPEN MINDS I/DD Executive Summit – which were a déjà vu moment from similar discussions in behavioral health in years previous. Right now, in the $282.9 billion long-term services and support (LTSS) market (see The Big Medicaid Spend On The 65+ Population), I think there are four key drivers of change…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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