By Heather Grimshaw

“Mise en place” is a French culinary term for having everything in its place to ensure ingredients are ready when needed. The same approach is being used—albeit with different ingredients—for health and human service provider organizations investing in technology to complement their residential treatment programs. The new array of technology goes far beyond billing and clinical records – we have smart home designs, assistive technologies, voice-activated home or personal assistants, and virtual reality services. I heard about some of these new technology options—and their effect on the consumer experience—in the Future Of Residential Treatment: How Technology & Innovative Program Models…
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