By Monica E. Oss Another week of developments that could reshape strategy for many organizations serving consumers with complex needs. At the end of last week, CMS “disapproved” the Texas Medicaid waiver (see CMS Rescinds Approval Of Texas Medicaid Waiver Extension). Analysts speculate that the reason behind rescinding the uncompensated care pools in these waivers—also found in Florida and Tennessee—prevents expansion of Medicaid and leads to higher costs (see Uncompensated Care Pool Waivers Undermine Health Coverage For The Uninsured). Time will tell if there is more to come. Another change in the strategic landscape was the announcement that United HealthGroup’s Optum launched its Optum Virtual Care platform in…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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