By Monica E. Oss So, it took a pandemic to get us to the tipping point for telehealth in the health and human service field. Virtual medical visits are expected to top 200 million this year, up sharply from the original expectation of 36 million visits for all of 2020. In March alone, telehealth visits surged 50% due to the pandemic emergency (see Telehealth Visits Are Booming As Doctors & Patients Embrace Distancing Amid The Coronavirus Crisis). Just for the week of March 28, telehealth visits have gone from about 10,000 a week to 300,000 (see The Doctor Will Zoom You In Now). So what…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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