Leveraging of technology is likely going to be a differentiator for competitive advantage and sustainability in the years ahead. The future is integrated, hybrid, customer-centric, value-based delivery systems—all data and technology driven. (For more, see my closing keynote, Another Emergency? Innovation Is The Key To A Resilience Playbook, at The 2022 OPEN MINDS Strategy & Innovation Institute.

The question is whether executive teams are up for the challenge. They need digital acumen, according to Netsmart Senior Director Neal Tilghman in his session, Go From IDK To In The Know: Tips To Improve Your Digital Acumen, at The . . .

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