The AI Trust Gap: Best Of The 2025 OPEN MINDS CEO Tech & AI Summit

Health care professionals and health care consumers have a different view of the benefits of and potential for AI–not surprisingly. For clinicians, the current system is fraught with problems. In a recent survey—Building Trust In Healthcare AI: Perspectives From Patient And Professionals—77% say they have lost clinical time due to incomplete or inaccessible consumer health data–about 45 minutes per day. This equates to a loss of four weeks of productivity.

These health care clinicians are optimistic about the ability of AI to improve health care services. Topping the list, 84% of clinicians think AI will improve . . .